All orders will be processed within 5 days MAX (average 2-3). If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Orders are not delivered on weekends or holidays. Delivery days can occasionally occur due to weather, time of the year and flights.
Shop TMP ships worldwide from the UK and HK and offers a range of shipping options for your ease of mind.
We have several factories specialising in the manufacturing of different items, some items may arrive separately.
Shop TMP is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Shop TMP is not liable for any products damaged or lost during shipping; please contact shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Contact us and we will let you know how we can help out! (Exchange or store credit)
For packages that are not cashed at your post office within 14 days, Shop TMP reserves the right to charge you a handling fee to cover the return shipping and freight companies administrative costs, and the reshipment of the item.
All enquires: firstname.lastname@example.org